Italy Guide: Telephone & Internet

Getting connected is often one of your highest priorities when moving to a new country. Our telephone guide explains how to get a fixed phone line and how to avoid roaming fees when using your mobile.

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  Landlines

  Setting up a landline in Italy

  The Italian telecommunication market is dominated by Telecom Italia, the former state-owned monopolist. Although users can choose from many telephone providers, almost all fixed line hardware is provided by Telecom Italia.

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  Mobile telephony

  Getting mobile phone service

  Mobiles are part of Italian lifestyle, and there are many providers available. To get an Italian mobile connection, however, you will need an Italian tax number (codice fiscale), which is required for both prepaid SIM cards and mobile contracts.

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  Dialling codes

  Prefixes and premium numbers

  Using the telephone might work a little differently in Italy than in your home country. Make sure you have the correct prefixes before calling, or else the call might not go through.

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  Emergency numbers

  Getting emergency assistance & services

  Living in Italy, any number of situations can arise. Be sure that you have access to emergency numbers and services so you can get the right service promptly.

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  Internet in Italy

  Italian internet access providers

  Internet access has been slowly developing in Italy in the last years and access very much depends on location. Broadband is available mainly in urban areas and big cities. Smaller villages may only have dial-up or ISDN access available, although some municipalities have free internet in the historical centre.

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