Living in Italy, any number of situations can arise. Be sure that you have access to emergency numbers and services so you can get the right service promptly.
Calling the following numbers from a fixed line is free of charge:
* The functions of the Carabinieri and the Polizia in Italian society are overlapping. The Carabinieri are a sort of local branch of military Polizia derived from the ancient Corps of the Royal Carabinieri. The Carabinieri have the dual function of national defence and policing, and they have special powers and prerogatives.
Carabinieri offices are located in many villages across Italy, and there is more of a Carabinieri presence than a Polizia presence in Italy. In fact, if you're driving in the country and are nearing a collection of villages, you'll see signs directing you to the village where the Carabinieri office is located with the emergency number printed below.
In some cities, you can call both numbers (112 and 113) and they will be answered by the same person. However, you should probably address the police before the Carabinieri.
General Services:
Not Free of charge numbers:
Some public-service telephone numbers are referred to by colour. The colour corresponds to the type of service provide to which they connect the caller.
If you need to find a number, dial 12 or use one of the following online directories (annuaires).
Pagine Bianche (White pages): for private phone numbers and addresses:
Pronto.it for all Italian phone numbers and Italian Postal Codes
Pagine Gialle (Yellow pages): search for a company by products, by services, by brands or by name