Man vs. Machine

Why use a travel agency?

Online booking engines work fine for many people, and often offer unbeatable fares. For simple round-trip itineraries it may be faster and easier for you to make your reservations this way rather than through a conventional travel agent.

BUT (yes, you're looking at a big, fat "but") they are just machines, and cannot do the best job for everyone. Yes, a booking engine may be available 24 hours a day, but it will not make tentative bookings, or request seats for lower fares on a waitlist basis, or tell you jokes, or flirt with you. You should call a travel agent if you:

A good travel agent earns his or her money by providing the service element that includes the above and more.

By Michael Dickinson
JUST Travel - Your English-language travel agency in Germany
http://www.justtravel.de


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